Simply Put has been made aware of a number of instances in which the Snap Handle for the Pullout Waste Bins* has become disengaged from the wire cage upon use.
Please be aware that this is a known issue and we are working toward resolving it. In the meantime, you may request a replacement handle by contacting Customer Service at firstname.lastname@example.org using ‚ÄúHandle Replacement‚ÄĚ as the subject line. Be sure to include your name, email and shipping address so we can fulfill your request promptly.
Simply Put regrets any inconvenience this issue may have caused.
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